I bought my bag in one of your retailers and it has a fault, what can I do?Updated 14 days ago

We’re sorry to hear about the issue with your bag!

If you purchased it through one of our official retailers, please reach out to the store directly. They’ll be able to assist you and contact us if needed.

Once the retailer gets in touch with us, we’ll work together to find the best solution for the defective product.

Thanks for your understanding!