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The bag I ordered came with a fault, what can I do?Updated 17 days ago

We’re really sorry to hear your bag arrived with a fault!

Please email us at [email protected] with the following information:

  • A clear photo of the issue.

  • Your order number.

This will help us assess the situation and find the best solution for you as quickly as possible.

Please note that faulty items must be reported within 10 days of receiving your order.


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