Can I change my delivery address after placing an order?Updated 2 months ago

Once your order is being prepared or has already shipped, we’re unable to modify the delivery address. However, there are a few alternatives:

Tracking & Pickup Options

• Use the tracking link provided in your shipping confirmation email to follow your parcel’s journey.

• In many cases, you can redirect the package to a nearby pick-up point via the courier’s tracking page. This gives you flexibility to collect it at your convenience.

Shipping to Hotels or Temporary Addresses

If you're shipping to a hotel or shared address:

• Make sure to include the hotel or building name along with your name when placing the order. This helps the courier identify the recipient correctly.

Please note:
We cannot change the delivery address once the order has been dispatched.