Do I have to pay customs fees?Updated 14 days ago

If you're ordering from outside the European Union, your order may be subject to import taxes or customs duties, depending on your country’s regulations. These fees are not included in the purchase price.

Important Notes:

• Ölend does not cover customs fees — they are the responsibility of the customer.

• If any payment is required, the courier (e.g., UPS) will usually contact you directly.

• You can often pay these fees conveniently via the tracking link provided in your shipping confirmation.

For specific information, we recommend:

• Reaching out to your local customs office.

• Checking the courier’s tracking portal once your order has shipped.

We understand customs fees can be frustrating, and we’re always here if you have questions or need help navigating the process.