I didn't receive my order confirmation, what should I do?Updated a month ago

If you haven’t received your order confirmation email, don’t worry! Here are a few quick steps to help:

1. Check your spam or promotions folder
   Sometimes confirmation emails get filtered there by mistake.

2. Still can't find it?
   Reach out to us at help@olend.net. To help us locate your order quickly, please include one of the following in your message:

   • The email address used at checkout

   • Your full shipping address

We’ll track down your order and resend the confirmation email as soon as possible.