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RETURNS

Still not sure how to return an item? All you need to know is here.

What should I do if I want to return an item?

If you've decided to return an order, here’s everything you need to know:. Return Period: You can request a return within 15 days of receiving your item. Condition of the Item: Returns are accepted only if the product is in its original condition—unw

How can I exchange an item?

We currently don’t offer direct exchanges — but it’s still easy to get the item you want!. Here’s how:. Return your original item for a refund. Once we receive and process your return, we’ll issue the refund to your original payment method. Place a n

How do I start the return process if I haven't received the return label via email?

If you've already submitted a return request through our website but haven’t received the return label yet, try the following steps:. Allow 1–2 business days for the return label email to arrive. Check your spam, promotions, or junk folders — sometim

Packing your return: What to know

To ensure your return is processed smoothly, please follow these steps:. Repack the itemPlace the product in a protective bag or box. Make sure it’s in its original condition — unused, with tags attached, and in its original packaging. Attach the ret

Damages and issues

Please inspect your order upon reception and contact us immediately at [email protected] if the item is defective, or damaged or if you received the wrong item. In this case, returns are free of charge. To assist you promptly, please send us your order