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Still not sure how to return an item? All you need to know is here.
If you've decided to return an order, here’s everything you need to know:. Return Period: You can request a return within 15 days of receiving your item. Condition of the Item: Returns are accepted only if the product is in its original condition—unw
We don’t offer direct exchanges at the moment. However, you can still get the item you want by following these steps:. Return your original order for a refund. Once we receive and process your return, the refund will be issued to your original paymen
If you’ve already requested a return through our website but haven’t received the return label, here’s what to do:. Give it 1–2 business days for the email to arrive after submitting your return request. Check your spam or promotions folder, just in
To ensure your return is processed smoothly, please follow these steps:. Repack the itemPlace the product in a protective bag or box. Make sure it’s in its original condition — unused, with tags attached, and in its original packaging. Attach the ret
If you've received confirmation that your refund has been processed but hasn’t appeared in your account yet, don’t worry — this is usually due to normal processing times. Refunds can take up to 15 business days to appear, depending on your bank or cr
Please inspect your order upon reception and contact us immediately at [email protected] if the item is defective, or damaged or if you received the wrong item. In this case, returns are free of charge. To assist you promptly, please send us your order